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The power of contracts: Discover how well-crafted agreements can set client expectations, reduce disputes, and build trust, creating a solid foundation for long-term success.
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Master Services Agreements (MSAs): Understand how to outline the terms and services provided, manage payment schedules, and clarify confidentiality, so both you and your clients are aligned from the start.
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Statements of Work (SOWs): Learn how to create clear SOWs that define specific project goals, timelines, and deliverables. This module will teach you how these documents can complement MSAs to ensure every detail of your service is transparent and manageable.
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Protecting yourself with Errors and Omissions (E&O) insurance: Explore the importance of E&O insurance and its role in covering unforeseen errors or omissions in your work. This knowledge will empower you to confidently serve your clients, knowing that you’re safeguarded against potential claims.
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Customizing contracts for different clients: This course also covers how to adapt contracts to suit various client needs, business sizes, and service structures. You’ll gain practical advice on contract negotiations and customisation to keep your clients feeling valued and well-served.